- Shipping is FREE within the US (unless rush delivery is required).
- We ship everywhere in the 50 United States. Including APO/FPO and Puerto Rico addresses.
- In stock items are shipped within 48 hours (not including weekends or holidays)
- We ship from Colorado, depending on your location, it can take 1-5 business days to any state in the USA.
- You can use PO Box for USPS Orders only.
- For UPS Next Day or 2nd Day deliveries, orders placed before 2:00 pm MST will be shipped the same day (orders are not shipped or delivered on weekends or holidays).
- Please double-check your order information: We have an automated shipping process and will not be liable for incorrect or incomplete address entries.
- Sorry we do not ship or sell internationally, yet. Contact us at firstname.lastname@example.org to inquire about our diplomacy efforts.
REFUNDS & RETURNS INFO
You may return your Sound Caddy, unused and in it's original packaging, within 14 days of receiving it for a full refund. To initiate a refund or return, fill out our Return Form. Once your returned item is received and inspected, we will refund your original method of payment. It can take up to two weeks for your bank to process the transaction.
WARRANTY & EXCHANGES
Our manufacturer's warranty lasts 90 days. We only replace items if they are defective or damaged by the manufacturing process. The warranty does not cover accidental damage or attempts at using the Sound Caddy as an actual golf club. If you need to exchange a defective Sound Caddy send us an email at email@example.com or fill out the form on our Contact Us page. Include your Order Number and photos of your damaged product and receipt in the email. If you received your Sound Caddy as a gift, please provide any information regarding the original purchaser as proof of it as a legitimate purchase. Non-compliance will deny eligibility of your warranty.